Do you have a single place to see all of your Customer
and Accounts Data? Even if you have purchased your
back office systems from a single vendor, chances
are, each system has a slightly different way of storing
customer and account information making it very difficult
for your staff to really understand your customer
while they are serving them…so we have developed
cust8, our fully integrated Customer and Accounts
system.
As a standalone system, or when used alongside our
Branch Banking platform (branch8), the benefits of
cust8 are clear:
| • |
All vital facts
about your customers will be extracted from
your existing systems and stored as a “single
customer view” within the cust8
system. |
| • |
The system comprises a
very flexible tool for a Bank’s IT department
to be able to define additional Customer data
elements which are not available in the core
banking systems – avoiding the need for
expensive changes to the traditionally inflexible
core systems. |
| • |
All accounts, regardless
of which back office system they reside, will
be retained in cust8 so that you can realize
the dream of having Universal Tellers, who are
able to perform all transactions, on all customers
accounts from one single point. |
| • |
New customers can be defined,
and accounts opened even in offline mode, ensuring
that business can continue even during those
occasional times when your networks are not
behaving themselves, or during the regular batch
process which many banking systems still require. |
INNOV8 – A Robust and scalable architecture
complimented by “Best of Breed” delivery
channels.
